If you are experiencing videos stuttering or buffering, please try the following troubleshooting steps:
- Power down PIXELA TV for approximately one minute and then power back up (Home > Settings > About > Restart).
- Uninstall the Hulu app and install it again.
How to uninstall:
1. Select [Settings] from the Home screen.
2. Select [Hulu] from [App].
3. Select [Uninstall].
*Information on how to install the Hulu app, please refer to this help article: How do I download the Hulu app on PIXELA TV?
- Power down and unplug your equipment (Hulu device, modem, and router) for approximately five minutes and then power back up.
- If you are watching a video over a wireless connection, connect your device directly to your router/modem with an ethernet cable.
- Disconnect any other devices from your network.