We have Important Notices for some devices. We have been making efforts to meet customer requests for a while as long as we started to support some devices. However, with the transition of technology, it is difficult to maintain the support in the future. Please check the below about details.
- Internet Explorer 11 (Updated: April 14th, 2021)
- iOS 9 (Updated: January 17th, 2021)
- Android 4.4 (Updated: January 17th, 2021)
- Fire HD 6, Fire HD 7 and Fire HDX 8.9 (Updated: January 17th, 2021)
- Chromecast 1st generation (Updated: January 17th, 2021)
- Panasonic TV and Blu-ray devices (Updated: January 17th, 2021)
- Apple TV (2nd and 3rd generation)
- Sony TVs and Blu-ray players
- Wii U
- Windows 7 and Windows 8
Internet Explorer 11 (Updated: April 14th, 2021)
Hulu support for Internet Explorer 11 ends on July 14th, 2021.
Microsoft, which provides Internet Explorer (IE11), recommends Microsoft Edge unless IE11 is required for the environment and there is no further development plan for IE11. We are ending the support, for we might not offer the best viewing experience with optimal security and functionality.
You may continue watching on this device, but the latest feature may not be available and may not work correctly on unsupported devices. Please install Microsoft Edge or Google Chrome to keep your viewing experience comfortable and secure.
Recommended browsers for Windows computers:
Please note that our subscription will be renewed regardless of your devices' service availability unless you cancel it.
We are sorry for the inconvenience and thank you for the understanding.
iOS 9 (Updated: January 17th, 2021)
Support for iOS 9 ends on April 14th, 2021. Please update the OS for the best viewing experience.
- Updating iOS
1. Open the Settings app from iOS devices.
2. Select [General].
3. Select [Software Update].
4. Select [Download and Install].
*If your device is not compatible with iOS 10 or more, please consider using the supported devices. Please check the Supported devices page for the list of supported devices.
Android 4.4 (Updated: January 17th, 2021)
Support for Android 4.4 ends on April 14th, 2021. Please update the OS for the best viewing experience.
- Updating Android OS
1. Open the Settings app from Android devices.
2. Select [System].
3. Select [Advanced].
4. Select [System update].
5. Select [Download and install].
*If your device is not compatible with Android 5.0 or more, please consider using the supported devices. Please check the Supported devices page for the list of supported devices.
Please note: Regardless of your devices' service availability, our subscription will be renewed unless you cancel it.
We are sorry for the inconvenience and thank you for your understanding.
Fire HD 6, Fire HD 7 and Fire HDX 8.9 (Updated: January 17th, 2021)
Support for the following Fire Tablet ends on April 14th, 2021.
- Fire HD 6
- Fire HD 7
- Fire HDX 8.9
You may continue watching on this device, but we suggest that you use supported devices for the latest feature may not be available and may not work correctly on unsupported devices.
Please check the Supported devices page for the list of supported devices.
Please note: Regardless of your devices' service availability, our subscription will be renewed unless you cancel it.
We are sorry for the inconvenience and thank you for your understanding.
Chromecast 1st generation (Updated: January 17th, 2021)
Support for Chromecast 1st generation ends on April 14th, 2021.
Chromecast 1st generation
You may continue watching on this device, but we suggest that you use supported devices for the latest feature may not be available and may not work correctly on unsupported devices.
Please check the Supported devices page for the list of supported devices.
Please note: Regardless of your devices' service availability, our subscription will be renewed unless you cancel it.
We are sorry for the inconvenience and thank you for your understanding.
Panasonic TV and Blu-ray devices (Updated: January 17th, 2021)
Support for the following Panasonic TV and Blu-ray recorders ends on April 14th, 2021.
- Panasonic TV
AX900, AX900F, AX800, AX800F, AX700, AS800, AS650, AS630, AS600, CS650, CS600 - Panasonic Blu-ray recorder
BRZ2000, BRZ1000, BRW1000, BRW500, BXT970, BXT870, BRX6000, BRX4000, BRX2000
You may continue watching on this device, but we suggest that you use supported devices for the latest feature may not be available and may not work correctly on unsupported devices.
Please check the Supported devices page for the list of supported devices.
Please note: Regardless of your devices' service availability, our subscription will be renewed unless you cancel it.
We are sorry for the inconvenience and thank you for your understanding.
Apple TV (2nd and 3rd generation)
- After February 4, 2020 (Gradually downgrade)
・the Realtime channel will be unavailable.
If you want to continue to enjoy the Realtime channel, please check the supported devices from Which device can be used to watch Real Time?.
・Changing the User Interface of top page menu
Some thumbnail of the top page will be unavailable.
- After July 29, 2020
The Hulu app of Apple TV 2nd or 3rd generation will be unavailable.
How to check Apple TV generation, please access and confirm at Apple Support.
For more information on how to continue enjoying Hulu on TV after July 29, 2020, please refer to the Help page.
Please note that even if you are unable to use the Hulu app of Apple TV 2nd/3rd Generation, the subscription will not be canceled automatically.
Thank you for your understanding.
- After February 4, 2020
Changing the User Interface of top page menu
Some thumbnail of the top page will be unavailable.
- After July 29, 2020
The Hulu app of some Sony TVs and Blu-ray players will be unavailable.
2016 Model: W730C
2015 Model: W700C / W950B
2014 Model: W500A / W600B / W700B / W800B / W900B / W920A / X8500B / X9200B / X9500B
2013 Model: W600A / W650A / W802A / W900A / X8500A / X9200A
■ Sony Blu-ray players
2018 Model: UBP-X700
2017 Model: UBP-X800
2016 Model: BDP-S6700
2015 Model: BDP-S1500 / BDP-S6500
2014 Model: BDP-S1200 / BDP-S6200
How to check the model of the device, please access and confirm at the Sony help page.
Please note that even if you are unable to use the Hulu app of Sony TVs and Blu-ray players, the subscription will not be canceled automatically.
We apologize for any inconvenience this may cause.
Thank you for your understanding.
Wii U
- After February 4, 2020
Changing the User Interface of top page menu
Some thumbnail of the top page will be unavailable.
- After July 24, 2020
The Hulu app of Wii U will be unavailable.
*Update on April 30th, 2020
Initially, we had planned to stop the support of Wii U on July 24th, but we discontinued the support on April 30th. We are sorry for the inconvenience.
Windows 7 and Windows 8
- Internet Explorer 11
If you use Internet Explorer 11 on Windows 7 and 8, due to system update after July 1, 2019, there is a possibility that watching the content may be unstable, such as playback may be interrupted.
If you want to continue using Windows 7 and 8, please download and install Google Chrome or Firefox from the link below.
・Google Chrome
・Firefox
- Windows 7 and 8
Microsoft will discontinue Windows 7 support on January 14, 2020. As a result, Hulu will stop supporting Windows 7 on January 15, 2020. In addition, Windows 8 will end support on January 15, 2020.
if you are using Windows 7 or 8, you will be able to watch by updating the OS to Windows 8.1 or later.
※ Please access here about System requirements for PC.
We apologize for any inconvenience this may cause.
Thank you for your understanding.