If someone accesses the account without permission, this may happen:
- To watch Hulu with your account
- To view the content on MyList (Favorites and history)
- To view the following information on the account page
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- E-mail address
- Name
- Date of the sign-up
- Logged in devices
- Profile information (Names, dates of birth, and gender)
- Partial billing information (Billing method, next billing dates etc. )
- Billing information on Hulu Store
*No full credit card number, ID, or password of any billing methods are stored on our service, including the account page.
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To prevent unauthorized log in:
The following will improve the security of your account.
- Create a password unique to Hulu, not used for other services
When you use the same password for multiple services, once the password was used for one service by someone else, other services with the password will be at risk. We recommend you to use the password that meets the following criterion.
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- Use more letters/digits in a password
Hulu requires at least 8 letters/digits for the password. - Not easily guessed
Please avoid easily guessed ones such as "1234", your name, or your birthday. -
Use a combination of letters, numbers, and symbols using both upper and lower-case letters
For information on how to change the password, please check this article: How do I change my password?
- Use more letters/digits in a password
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- Check and Log out from the connected devices no longer in use
You check the list of connected devices from the connected devices page. *Exclude logins from the browsers.
Hulu service is available on all the listed devices. You can disconnect the unknown devices or the ones you no longer used by clicking the [Disconnect Device] button.
Please check these above to use the Hulu service safe and secure.