How to Cancel Hulu – Hulu Help Center

Select device to cancel.

Smartphone / Tablet
The cancellation process varies depending on your payment method. If you are unsure of your payment method, please check via [Registered Payment Methods] on your Account page.
- Credit Card
  Access the Account page from the URL below, and click the [Cancel Subscription] or [Proceed to Cancel] button. (Details)
  https://id.hulu.jp/account
- iTunes payment
  Cancel from the Subscriptions section in the App Store. (Details)
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If "Hulu" is not listed in your subscription list, you may be signed in with a different Apple ID from the one used to register Hulu. If you do not know your Apple ID, please contact Apple directly.
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- Google Play Billing
  Open the Google Play Payments & subscriptions page, click the [Cancel subscription] button, and follow the on-screen instructions to cancel your Hulu subscription. (Details)
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If "Hulu" is not listed on the subscriptions page, you may be logged in with a different Google account from the one used to register Hulu. If you do not know your Google account, please contact Google directly.
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- Amazon In-app Purchasing
  Access Amazon's Memberships & Subscriptions page and turn off auto-renewal from [App Subscription Settings]. (Details)
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If "Hulu" is not listed on the Memberships & Subscriptions page, you may be logged in with a different Amazon account from the one used to register Hulu. If you do not know your Amazon account, please contact Amazon directly.
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- Cable TV Payment
  You cannot cancel from the Hulu website. Please contact your cable TV provider.
- Optional Services (mineo / BB.excite / eo / BBIQ / Kintetsu Cable Network, Rakuten Mobile / MEGA EGG Optional Service / Commufa Hikari Optional Service / IIJmio Optional Service)
  Please proceed with the cancellation process from each provider's website. For details, please check Cancellation Method by Payment Type.
- Other Payment Methods
  Access the Account page from the URL below, and click the [Cancel Subscription] or [Proceed to Cancel] button. (Details)
  https://id.hulu.jp/account
PC
The cancellation process varies depending on your payment method. If you are unsure of your payment method, please check via [Registered Payment Methods] on your Account page.
- Credit Card
  Access the Account page from the URL below, and click the [Cancel Subscription] or [Proceed to Cancel] button. (Details)
  https://id.hulu.jp/account
- iTunes payment
  Open the following URL from the iPhone / iPad used for payment, and cancel the subscription. (Details)
  https://apple.co/2Th4vqI (This will open the iTunes Store subscription page.)
```
If "Hulu" is not listed in your subscription list, you may be signed in with a different Apple ID from the one used to register Hulu. If you do not know your Apple ID, please contact Apple directly.
```
- Google Play Billing
  Google Play Payments & subscriptions page open and click the [Cancel subscription] button, and follow the on-screen instructions to cancel your Hulu subscription. (Details)
```
If "Hulu" is not listed on the subscriptions page, you may be logged in with a different Google account from the one used to register Hulu. If you do not know your Google account, please contact Google directly.
```
- Amazon In-app Purchasing
  Access Amazon's Memberships & Subscriptions page and turn off auto-renewal from [App Subscription Settings]. (Details)
```
If "Hulu" is not listed on the Memberships & Subscriptions page, you may be logged in with a different Amazon account from the one used to register Hulu. If you do not know your Amazon account, please contact Amazon directly.
```
- Cable TV Payment
  You cannot cancel from the Hulu website. Please contact your cable TV provider.
- Optional Services (mineo / BB.excite / eo / BBIQ / Kintetsu Cable Network / Rakuten Mobile / MEGA EGG Optional Service / Commufa Hikari Optional Service / IIJmio Optional Service)
  Please proceed with the cancellation process from each provider's website. For details, please check Cancellation Method by Payment Type.
- Other Payment Methods
  Access the Account page from the URL below, and click the [Cancel Subscription] or [Proceed to Cancel] button. (Details)
  https://id.hulu.jp/account

You cannot cancel your subscription from a TV or the Hulu app.
If the cancellation button is not displayed, please check the help page for "If there is no cancellation button."
If you are unsure of your payment method, please check via [Registered Payment Methods] on your Account page.

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