Payment
Editing and checking the payment information
Changing payment method
- How do I change the payment method?
- I am currently using Google Play Billing. How do I change it to other payment methods?
- I am currently using a credit card. How do I change to other payment methods?
- I am currently using a credit card. How can I change it to another credit card?
- I am currently using DOCOMO Billing (d-Barai). How do I change to other payment methods?
- I am currently using au payment as a payment method. How can I change it?
Hulu Ticket
- What is "Hulu Ticket"?
- How do I sign up with the Hulu ticket?
- How do I use Hulu Ticket for an active account?
- I activated a Hulu Ticket. How long can I watch Hulu?
- Can I have a free trial if I sign up Hulu with only Hulu ticket?
- Can I get a refund for Hulu Ticket?
Payment information
- How do I check the transaction ID of PayPay?
- How do I check the order number of Google Play?
- How do I check the docomo payment number?
- How do I check the au payment token number?
- How do I check the SoftBank/Y!mobile order number?
- How do I check the LINE Pay Transaction number?
Payment issues
- Why can't I redeem my Hulu Ticket?
- Can I use the non-Japanese credit card?
- "error code2102 We are unable to process credit cards issued overseas. Please use one of the following Japan-issued credit cards: Visa, Mastercard, JCB, American Express, and Diners Club" is shown.
- The last charge failed, and now my account is put on suspension.
- "error code 2103 We are unable to successfully complete the transaction with your credit card. Please try another card. (XX)" is shown.
- "error code2101 You have entered an invalid payment method. Please use one of the following Japan-issued credit cards: Visa, Mastercard, JCB, American Express, and Diners Club. (XX)" is shown.